HIPAA Compliance

CareConnect is committed to maintaining the highest standards of patient data protection and full compliance with HIPAA regulations.

✓ HIPAA Compliant

✓ SOC 2 Type II

✓ GDPR Ready

Our Commitment to HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) establishes national standards for protecting sensitive patient health information. As a healthcare technology provider, CareConnect takes this responsibility seriously and has implemented comprehensive measures to ensure full compliance with all HIPAA requirements.

Our platform is designed from the ground up with privacy and security as core principles, not afterthoughts. We undergo regular third-party audits and maintain continuous compliance monitoring to protect Protected Health Information (PHI).

HIPAA Safeguards Implementation

Administrative Safeguards

Policies and procedures designed to manage the selection, development, and maintenance of security measures.

Physical Safeguards

Physical measures to protect electronic systems and related buildings from natural and environmental hazards.

Technical Safeguards

Technology and policies that protect PHI and control access to it.

Administrative Safeguards

Security Management Process

We conduct regular risk assessments, implement risk management strategies, maintain sanction policies for violations, and perform ongoing information system activity reviews.

Workforce Security

All employees undergo background checks, HIPAA training, and sign confidentiality agreements. Access to PHI is granted based on job roles and the minimum necessary principle.

Information Access Management

Role-based access controls (RBAC) ensure users only access PHI necessary for their job functions. Access is reviewed quarterly and immediately revoked upon termination.

Security Awareness and Training

Mandatory annual HIPAA training for all staff covering security reminders, malware protection, password management, and incident response procedures.

Incident Response and Reporting

24/7 security incident monitoring with documented response procedures. All incidents are logged, investigated, and reported to affected parties as required by law.

Contingency Planning

Comprehensive disaster recovery and business continuity plans with regular testing. Automated backups with geographic redundancy ensure data availability.

Technical Safeguards

Encryption

AES-256 encryption at rest and TLS 1.3+ for data in transit. End-to-end encryption for all PHI transmissions.

Access Control

Multi-factor authentication (MFA), unique user identification, automatic logoff, and session timeouts.

Audit Controls

Comprehensive logging of all system activities, PHI access, and user actions with tamper-proof audit trails.

Integrity Controls

Checksums and digital signatures ensure PHI is not improperly altered or destroyed.

Transmission Security

Secure VPN connections, encrypted email, and secure file transfer protocols for all PHI transmissions.

Data Backup

Automated daily backups with geographic redundancy and regular restoration testing.

Physical Safeguards

Facility Access Controls: SOC 2 Type II certified data centers with 24/7 monitoring, biometric access controls, and video surveillance

Workstation Security: Encrypted hard drives, automatic screen locks, and clean desk policies for all workstations accessing PHI

Device Controls: Secure disposal procedures for electronic media, including data wiping and physical destruction when necessary

Environmental Controls: Fire suppression, climate control, and power backup systems to protect against environmental hazards

Business Associate Agreements (BAA)

CareConnect signs Business Associate Agreements with all covered entities and ensures our subcontractors do the same. Our BAAs include:

Permitted and required uses and disclosures of PHI
Safeguards to prevent unauthorized use or disclosure
Breach notification requirements and procedures
Audit rights and compliance verification
Return or destruction of PHI upon termination

Breach Notification Procedures

In the event of a breach of unsecured PHI, CareConnect follows strict notification procedures:

Immediate Discovery & Assessment (Within 24 hours)

Security team investigates, contains the breach, and assesses the scope and impact

Notification to Covered Entity (Within 60 days)

We notify affected covered entities of the breach, including identification of affected individuals

Individual Notification (As required)

Affected individuals are notified via written notice describing the breach and mitigation steps

HHS Notification (If applicable)

Large breaches affecting 500+ individuals are reported to the Department of Health and Human Services

Compliance Certifications & Audits

SOC 2 Type II

Annual certification

Independent verification of our security, availability, and confidentiality controls

HIPAA Audits

Regular assessments

Third-party HIPAA compliance audits conducted annually to verify adherence

GDPR Ready

EU data protection

Compliance with European Union General Data Protection Regulation requirements

Penetration Testing

Quarterly testing

Regular security testing by certified ethical hackers to identify vulnerabilities

Your HIPAA Responsibilities

While CareConnect provides a HIPAA-compliant platform, covered entities using our services also have responsibilities:

•Execute a Business Associate Agreement before using the platform
•Train your workforce on HIPAA requirements and proper use of the platform
•Implement appropriate access controls and user management
•Report any suspected security incidents immediately
•Maintain your own HIPAA compliance policies and procedures

HIPAA Compliance Questions?

Our compliance team is here to help. Contact us for Business Associate Agreements, security documentation, or compliance inquiries.

Email: support@theelixrlabs.com